If you are not satisfied with our service, made a payment by mistake or simply changed your mind we will issue an full refund without any questions asked! All requests must be made in a maximum of 60 days after the payment at the address 
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Unless otherwise provided by European law or by a particular service offer, all purchases are final and non-refundable. If you believe that CloudGenic Network has charged you in error, you must contact us within 90 days of such charge. No refunds will be given for any charges more than 90 days old. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. This refund policy does not affect any statutory rights that may apply.
If you have made a payment by mistake and have not used the subscription plan services, you must contact within 24 hours. This will be acknowledged promptly and answered within 7 days.